FAQs

Q. What is uChoose Rewards?

It’s a rewards program enabling you to earn points when you make purchases using your Capon Valley Bank VISA Debit card. These points can then be redeemed at the point of sale with our Pay with Points program OR for cash back, gift cards, merchandise, and travel.

Q.  How do I enroll?

Easy!  Simply click here to enroll today.  A tutorial video is provided on this webpage for enrollment assistance.  If you would like additional assistance, please contact us at 304-874-3531 or email us at customerservice@caponvalleybank.com 

Q. How do I earn points?

You earn points by making qualifying purchases using your Capon Valley Bank card. You can earn even more points when you shop at the participating retailers featured on the uChoose Rewards site. For online purchases, be sure to click the “Shop Now” button corresponding with a particular offer. You will be redirected to the retailer’s site and can proceed to shop as usual.

Q. What can I redeem my points for?

You can redeem your points at the point-of-sale with our Pay with Points program or online for cash back, event tickets, electronics, gift cards, hotel rooms, rental cars, airline tickets, and so
much more. Browse the Redeem Points tab of the uChoose Rewards site to see all the options available to you.

Q. When can I redeem my points?

It can take up to 60 days for your points to be credited to your account. To redeem your points, you may need to accumulate a minimum points threshold. Check your homepage to see when you’re eligible for redemption.  You can see previously earned points and points to be credited from the uChoose Rewards website.

Q. Can I share points with family members?

Yes. All cards associated with an account will automatically earn points together. Please check the My Account page of the uChoose Rewards site. You may also be able to link accounts
together to pool points within your family or business, for example.

Q. How much does it cost to participate?

Nothing! Membership in our rewards program is absolutely free.